INTRODUCTION

Terravision is a transport company dealing with mostly inexpensive transfers from the airport. Terravision moves people between airports and cities, mainly in London and Rome. We are contacted by the company's chief technical officer, who is responsible for online services and other IT departments.

SOME.FACTS

19

Number of airport
transfer service

3 million

Passengers traffic
in 2011

800 000

Unique visitors/month

MAIN.CHALLENGES

Ian Dominey

Quote from CTO ( Ian ) :


We were looking to find a cheap outsourcing option. I was very much against this route. As a Lean and Agile coach, I'm a big fan of collocated teams, but I had no choice. Our company was in trouble and didn't have a lot of money, so it wasn't an ideal situation.


To find a qualified Symfony 2 development team in tight timeline and budget for ongoing IT support and new features development for the core platform.

To optimize existing infrastructure ( cuting cost for infrastructure that serves about 800 000 visitors per month and need to be available 24/7 )

To configure the deploy (server code update) in one click and also run the tests when the code is updated in the repository (CI / CD)

To become an bracing part of existing team. Follow existing agile flow and act as Terravision own staff.

SOLUTION

  • ZARAFFASOFT CTO DIRECTLY GET IN TOUCH WITH TERRAVISION CTO TO DETECT THE MAIN "HURT" OF A COMPANY
  • BASING ON REQUIREMENTS AND BUDGET, THE TEAM WAS PRE-SELECTED FROM ZARAFFASOFT STAFF.
  • SINCE IAN WAS RATHER PESSIMISTIC ABOUT THE REMOTE TEAM AND OUTSOURCING IN GENERAL, ZARAFFASOFT OFFERED A 2-WEEK TRIAL PERIOD
  • ZARAFFASOFT ALSO PROVIDED THE OPPORTUNITY FOR TERRAVISION TO CONDUCT A TECHNICAL INTERVIEW WITH THE SELECTED TEAM, THIS WAS THE STARTING POINT
  • SINCE IAN FOUND REALLY GOOD TECH TEAM WE PROCEED TO PAPERWORK
  • In 18 hours we was ready to go and start our first sprint as remote team for Terravision

RE.VIEW

Ian Dominey

Q&A from CTO ( Ian ) after 16 month of cooperation:


Q: Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
A: ZaraffaSoft has saved our hides. Without the resources from their side, we wouldn't have a development team. Beyond this, ZaraffaSoft has been great to work with. Their developers have great English skills, are very smart, and willing to challenge us at every level. They've been able to understand business needs, and I've been very happy with ZaraffaSoft.

Q: How did ZaraffaSoft perform from a project management standpoint?
A: I'm a lean Agile coach, so project management was my responsibility. ZaraffaSoft has delivered business value to us on a constant basis. We used Confluence and Google Docs for documentation, as well as GitHub for version control.

Q: What did you find most impressive about ZaraffaSoft?
A: I appreciated the fact that ZaraffaSoft's principal was always willing to accommodate our needs, as opposed to other developers we spoke with, which pretty much had a waterfall approach.

ZaraffaSoft was open to alternative contractual arrangements, including dollar-oriented contracts, where a portion of the profit is shared as payment. ZaraffaSoft was also happy to charge us on a time-and-materials basis.

ZaraffaSoft's principal is a technical person himself, which was a change from other sales people I had contacted, who had no technical knowledge and wouldn't let me speak to developers, either.

Read full review at https://clutch.co/profile/zaraffasoft#review-67165

AFTER.WORDS

At the moment ZaraffaSoft and Terravision Group continue to cooperate. For the time being we are in charge of supporting infrastructure, more features and integrations to add. The Team is constant and treated as the Core Team of Terravision group

SOME.DIGITS

3800

Saved per month
on infrastructure

34%

Savings on IT dept.
compare to local employee

2

The issues reported to the team
All resolved within 48 hours.

CONT.ACT

Address
Ukraine, Kiev Shovkovichna str. 42/44
Phone number
+380 97 300 92 12
E-mail
hi@zaraffasoft.com